Combine AI with live chat for optimal support
Leverage AI-driven automation for instant answers, and seamlessly hand off to a human agent whenever the AI hits a tough question. Enhance customer satisfaction and optimize support costs.
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100+ customers trust Botuj
Get it up and running in minutes, no developer assistance needed.
Automation and personalization together
With intelligent routing, AI handles routine inquiries while complex or critical conversations are escalated directly to your team. Deliver quick responses and human touch where it matters most.
Company
Provide instant support to your customers
Hybrid solution
By combining AI responses with the ability to send messages in real time, you can provide fast and effective customer support.
💬 How does live chat work?
Your support or sales team can take control of a conversation when AI responses are not enough.
Consultants can send and receive messages in real time directly in the user's chat window.
Instant response
Your customers will receive an instant response thanks to AI.
Average response time
Security
We offer full security for your data.
Easy integration
Easy integration with your website.
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Hundreds of happy customers
“Botuj helped us capture many more leads on our website. The integration was seamless, and user engagement soared.”
“Thanks to Botuj, our users can report bugs directly in chat. It has streamlined our support and accelerated product improvements.”
“Botuj automatically resolved 70% of our users’ questions. It’s a huge time-saver for our team and delivers a better experience for our customers.”
“We now handle 90% of customer inquiries through the Botuj chatbot. It’s truly transformed our customer service.”
“With Botuj, we provide instant answers to product questions, boosting customer satisfaction and driving sales.”
Questions and Answers
- How does your AI chatbot work and how is it different from other solutions?
- Our AI chatbot operates 24/7, automatically responding to user questions based on a synchronized knowledge base. It stands out with the ability for a consultant to take over the conversation, real-time conversation analysis, and dialogue personalization. This offers a much more effective and human-like service than traditional chatbots.
- Can the chatbot be integrated with my website and CRM system?
- Yes! Our solution allows full integration with both your website and any CRM system. This way, customer data is automatically recorded and used in subsequent interactions, improving service and sales.
- Does the chatbot meet GDPR requirements?
- Of course. Our system is fully GDPR compliant – we use end-to-end encryption, top-level privacy policies, and ensure full security of your customers' data.
- What data and statistics can I analyze in the panel?
- The panel offers access to detailed data: number of visits, time spent on the site, conversation history, user satisfaction level, and question categorization. You can also receive real-time notifications about leads and issues.
- Can I customize how the chat is displayed on the site?
- Yes. The chat widget can be placed as an icon in the corner of the screen or as a button anywhere on the site. Additionally, you can customize the chat colors and style to match your brand's visual identity.