1. Acceptance of Terms
By accessing or using the Botuj platform (the “Service”), provided by MAREK CONSULTING Bartosz Marek, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not access or use the Service.
2. Definitions
Account: Your registered credentials enabling access to the Service.
Client: Any person or entity that registers for or uses the Service.
Content: Text, images, code snippets, configuration settings, analytics data and other materials uploaded or generated via the Service.
End-User: A visitor interacting with the chatbot embedded on a website using the Service.
Privacy Policy: The document governing the collection, use and disclosure of personal data by Botuj, available at https://botuj.io/privacy.
3. Service Description
Botuj offers an AI-powered chatbot platform enabling Clients to embed conversational assistants on their websites, with features including live-agent handoff, custom dialog flows, analytics and lead-capture tools.
4. Account Registration and Security
- Eligibility: You must be at least 18 years old and have legal capacity to enter binding contracts.
- Registration: You agree to provide true, current and complete information when creating your Account.
- Credentials: You are responsible for safeguarding your username, password and API keys. You must notify Botuj immediately of any unauthorized use.
5. License and Intellectual Property
- License Grant: Botuj grants you a non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms.
- Reservation of Rights: All rights, title and interest in the Service (including all intellectual property rights) remain with Botuj and its licensors.
- Client Content: You retain ownership of all content you upload. By uploading Content, you grant Botuj a worldwide, royalty-free license to store, process and display such Content solely to provide the Service.
6. Acceptable Use
You agree not to:
- Reverse engineer, decompile or disassemble any part of the Service.
- Circumvent or disable any security features.
- Use the Service to distribute spam, malware or other harmful code.
- Collect or harvest personal data of End-Users without their consent.
- Use the Service for unlawful purposes or in violation of applicable laws.
7. Subscription Plans and Fees
- Pricing: Subscription levels (Basic, Standard, Enterprise, Custom) and fees are available at https://botuj.io/pricing.
- Billing: Fees are billed monthly in advance. Payments are non-refundable except as required by law.
- Late Payments: Overdue amounts accrue interest at 1.5% per month or the maximum permitted by law, whichever is lower.
8. Term and Termination
- Term: These Terms are effective upon your acceptance and remain in force until terminated.
- Termination by You: You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.
- Termination by Botuj: Botuj may suspend or terminate your Account immediately for any breach of these Terms or illegal conduct.
- Effect of Termination: Upon termination, you lose the right to use the Service; Botuj may delete your Content 30 days after notice.
9. Confidentiality
Each party agrees to treat the other party’s Confidential Information — non-public technical or business information — as strictly confidential and not to disclose it to third parties without prior written consent, except as required by law.
10. Data Protection and Privacy
- GDPR Compliance: Botuj processes personal data in accordance with the EU GDPR and Polish Data Protection Act.
- Data Processing Agreement: Clients collecting personal data via our chatbots may enter into a Data Processing Agreement (DPA) with Botuj.
- International Data Transfers: Where personal data is transferred outside the European Economic Area, Botuj implements appropriate safeguards, such as EU Standard Contractual Clauses.
- Subprocessors: Botuj may engage trusted hosting, analytics and communication providers, all compliant with GDPR.
- Your Rights: You have the right to access, rectify, erase, port and restrict processing of your data, as well as the right to object and withdraw consent.
- Breach Notification: In the event of a personal data breach, we will notify the competent supervisory authority and affected data subjects where required.
- Contact: For privacy inquiries, please email [email protected].
The chatbot widget is provided “as is” without warranties of any kind. Botuj disclaims all implied warranties, including merchantability or fitness for a particular purpose. You are responsible for ensuring widget compatibility with your site and for implementing appropriate backups and security measures.
For questions about these Terms or data protection, contact us at:
[email protected]